Gen AI Manager- HRBlock, MVP (AI)

Liji Thomas, a Microsoft MVP in AI, is a seasoned technologist with over 15 years of experience in creating transformative digital experiences. As Gen AI Manager at H&R Block, she drives innovation by leveraging generative AI to enhance customer experiences and deliver business value. Her expertise spans AI, machine learning, natural language processing, and conversational AI. Liji is passionate about harnessing AI's transformative potential to revolutionize business and human interaction with technology. A thought leader in the field, she actively shares her insights through speaking engagements, publications, and community involvement. Committed to diversity and inclusion, she mentors aspiring technologists and advocates for the next generation of AI leaders.