Senior Program Specialist, Dunwoody College of Technology

Alissa has 15 years of experience working in higher education, with an emphasis on procedures, communication, and creating efficiencies. Her current role at Dunwoody College of Technology as a Senior Program Specialist balances academic advising with managing departmental procedures, student outreach, and documentation. She leads initiatives focused on operational efficiencies, improvement in services to both internal and external stakeholders, and emphasizes the need for a human-centered approach to technological solutions. Alissa is known to always be the first to say, "We should make a spreadsheet" and is enthusiastic about data-informed decisions. Her educational background is in English, Communications, and Organizational Leadership, blending communication, systems thinking, and change management.