Lead Product Manager, AI Personalization at PayPal | Formerly Block, Uber, Amazon | Harvard MBA

Mitesh Shah is a seasoned AI product leader with deep experience building personalization platforms, Generative AI infrastructure, and large-scale commerce systems at companies like PayPal, Block, Uber, and Amazon. He currently leads AI Personalization at PayPal, driving a $500M+ revenue opportunity through real-time, intelligent Commerce APIs. Previously, he led Block’s GenAI platform strategy, launching 20+ AI-driven products across lending, fraud detection, and recommendations. Mitesh brings a strong combination of technical depth, product vision, and business acumen, with an MBA from Harvard Business School and an engineering degree from IIT Bombay. He is passionate about helping product managers thrive in the era of AI-driven innovation.