Microsoft MVP | Speaker | Blogger

I am a Microsoft Business Applications MVP and Prosci® certified, Dynamics 365 and Power Platform functional lead. My experience is in business applications, CRM operations and enterprise change. With a FTSE 100 client background in Financial Services, CRM and Marketing across Microsoft, Adobe, and Salesforce platforms, I manage global transformation and adoption programs with deep human impact. I am also a speaker in the Microsoft Community, advocating as a human evangelist about user-centered design and enabling governance.