TechCon 365,&nbsp;a Microsoft 365 Conference &amp; Power Platform Conference, brings to you the world’s leading experts in&nbsp;Microsoft 365,&nbsp;SharePoint, Power Platform, Microsoft Teams, Microsoft Viva and Azure.
Whether you are&nbsp;new to Microsoft 365, Power Platform and SharePoint or an experienced power user, admin or developer, TechCon365 has content designed to fit your experience level and area of interest. Our workshops and sessions are taught by Microsoft Certified Trainers, Microsoft MVPs, Microsoft Regional Directors and Microsoft engineers.
At&nbsp;TechCon 365, a Microsoft 365 Conference and Power Platform Conference, subject matter is divided into tracks and each session is designated for beginner, intermediate, advanced or expert. Tracks are offered for the following subjects:&nbsp;Microsoft 365 Apps,&nbsp; SharePoint, Azure / 365 Development, Microsoft Teams, Power Apps, Content Management, Power Users, Business Value, Implementation/Administration, Power Automate (Flow)/Workflow, Power BI - Business Intelligence, SharePoint Development, and more. Choose one complete learning track or mix and match based on what content best meets you and your organization’s current needs!

TechCon 365 Atlanta 2025

Room A314

In Microsoft 365, managing content with decentralized permission models support organizational change and cleaner permissions. Unfortunately, they may not align with users' mental models, making it difficult for them to find content. Creating intuitive locations for content based on user needs across these spaces can enhance user experience and efficiency.

Join us as we explore different approaches for centralizing your content in this modern decentralized world. You will leave with scenarios and best practices for structuring and delivering content throughout your tenant.

What we'll cover:
-Understanding default search scopes and how to customize them
-Using the Content Type Gallery and Site Templates for a consistent information architecture
-Centralizing content through custom search experiences, including the PnP Modern Search web parts, Search Verticals, and the Highlighted Content web part.
-Evaluating when to use Restricted Search and Access Control Lists
-Using SharePoint Advanced Management for Restricted Access Control and Restricted Content Discoverability

Optimizing Search and Content Management in Microsoft 365

End-user adoption is arguably the hardest part of a deployment process. There is no one operation that applies to every organization or department but with the right tools, mindset, and workflows every company can execute successful adoption of any project or application. In this session, we will explore statistics surrounding adoption, formulating a plan for adoption, and lessons learned from real-world trials.

How to prepare, plan, and execute successful adoption

This intermediate workshop, tailored for Microsoft 365 site and team owners, delves into the intricacies of group and site roles, focusing on exclusive capabilities and strategies essential for effective management of SharePoint sites and Microsoft Teams.

In SharePoint, elevate your skills with advanced techniques in page and news scheduling, audience targeting, as well as in-depth list and library settings and permissions management. In Teams, master channel optimization for greater usability and member productivity.

Engage in practical, real-world scenarios to apply your knowledge in solving organizational challenges with Microsoft 365. Understand when and how to integrate Planner, Forms, and the Power Platform to broaden your site's or team's capabilities and meet business requirements.

Gain a better understanding of permissions management, learn when to responsibly break inheritance, and apply item-level permissions when appropriate. This workshop emphasizes security, privacy, and workflow efficiency, enhancing your skills in user access management when solution planning.

This workshop is ideal for those eager to explore Microsoft 365's behind-the-scenes workings, boost team collaboration, and innovate with out-of-the-box solutions. Uncover the full potential of Microsoft 365 and revolutionize your work approach.

Taking Ownership: Microsoft 365 for Site and Team Owners

"Treb was very knowledgeable and provided great insight on the past and future of AI."

"Great overview of what's possible with AI."

"I thought Copilot and ChatGPT was all there was to AI. Now I know there's a lot more."
--Attendee Quotes from Feedback Survey

Many are struggling with AI
A recent study from Slack showed that core AI literacy is a blocker for many AI projects. Discover why AI literacy is a game-changer for businesses worldwide. Join our workshop to demystify AI concepts, overcome common challenges, and gain a competitive edge. Let me guide you through the intricacies of AI and empower you to lead with confidence.

Problem #1: Lack of Clarity on AI's Practical Impact.
Many organizations still struggle to understand impactful AI use cases beyond initial experiments.

Problem #2: Integration Into Existing Processes.
Difficulty in smoothly integrating AI into current workflows without major disruptions.

Problem #3: Skepticism and Resistance.
Employees and leaders have mixed feelings, ranging from fear of job loss to skepticism about AI's abilities.

Yet we know we work better with AI, we still struggle.

 "...those who are trained to use AI are up to 19 times as likely to report that AI is improving their productivity."
Workforce Index Study 2024, Slack.

AI Literacy with Focus on the Real World
Embark on a transformational journey with AI literacy tailored for business and IT professionals. Overcome the hurdles of AI technology adoption and pave your path to business excellence. Gain practical insights and strategies to thrive in the evolving digital landscape.

You'll learn:
Understand AI Concepts
Discover the diverse applications of AI across industries and how they drive innovation and efficiency in business operations.

Enhance Communication with AI
Master the art of AI communication, transitioning from search queries to insightful dialogues with ease.

Master AI Training Techniques
Elevate your skills by understanding the distinctions between training, fine-tuning, and grounding practices.

Curriculum
- Introduction
- What is AI, where we cover the different types of AI and how they are used
- What are the best AI uses today?
- Basics of how LLMs work, hallucinations, and more
- What's next in AI? Agents, Agencies, and Swarms
- Conclusion

Unlocking AI: A Practical Guide for Business and IT Pros

Security is top of mind for any business moving to the cloud and even more so for those who had to move out of necessity without a clear action plan. Knowing where to start and what is available can be half the battle. This session will cover some of the top concepts when it comes to securing and monitoring your Microsoft 365 environment, the best tools to start with, and which admin center you can find them in. Including but not limited to a look at the Microsoft Purview compliance portal and Microsoft 365 Defender admin center and the osmosis process that has happened since parting ways from what was formally known as the Security and Compliance center. The best part is that some of these are available in your subscription now at no extra charge!


Essential Microsoft 365 security features crash course

In today's world, it is almost inevitable that your organization will experience a data and security breach, no matter the on-premises or cloud software. Microsoft 365 is no different. Even though it contains many fantastic security controls and features, many organizations do not implement them for varying reasons. 

In order to protect from a data security breach you need to know what you would do if that were to happen, as well as the controls and features to enable. 

In this session, we will step through where to start in the event of a data and security breach within Microsoft 365. We will walk through how to analyze logs, identify which services to review, how to identify the breach, and then how to protect from future events.

Data Security Breach in Microsoft 365, Now What?

In today's rapidly evolving digital landscape, securing your organization's data and resources is more crucial than ever. This lightning talk will delve into the top five Microsoft 365 security best practices you should implement today to safeguard your digital environment. We will explore essential strategies such as protecting credentials, safeguarding your content, and securing devices. By the end of this session, you'll be equipped with actionable insights to enhance your organization's security posture, better protecting your environment against emerging threats. Join us to learn how to fortify your Microsoft 365 environment with these important security measures.

5 security best practices you should implement in Microsoft 365  today!

Every organization has data considered sensitive to its business, employees, or even the industry it exists within. As a result, protecting its data has become a priority for many organizations worldwide. Microsoft provides several tools for identifying sensitive information within the organization and protecting it from being provided to sources that should not have it.

In this session, we'll cover features and processes such as Microsoft Purview Information Protection (MPIP), Data Loss Prevention (DLP), and more to help you protect your organization's sensitive information from leaving your control and falling into the hands of those who should not have it.

You Have Sensitive Information.  Now Let's Protect It.

Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights. With Viva, foster a culture where people and teams are empowered to be their best from anywhere.

Microsoft Viva offers numerous benefits, its implementation should align with an organization's specific needs, goals, and strategies. The decision to adopt Microsoft Viva or any other platform should be based on a thorough assessment of the organization's requirements and the potential value it can bring.
So, join me for this session and assess the following experiences which are important for an organization.

- VIVA Engage
- VIVA Connections
- VIVA Learning
- VIVA Insights
- VIVA Amplify
- VIVA Goals
- VIVA Glint
- VIVA Pulse

& Yes, we will see LIVE Demos.

Throughout the session, real-world case studies and best practices will be shared, showcasing how organizations are leveraging Microsoft Viva to transform their employee experience, drive business outcomes, and stay ahead in an increasingly competitive market. Whether you are an HR professional, IT leader, or business executive, this session offers invaluable insights and actionable strategies for leveraging Microsoft Viva to unlock the full potential of your workforce and thrive in the digital age.

Enhancing Employee Experience with Microsoft Viva: A Comprehensive Overview

As organizations continue to grow in usage of Microsoft 365 and look to integrate Copilot and AI tools into their workflows, ensuring the security of Microsoft 365 data becomes paramount. This session, "Preparing for Copilot: Securing Your Microsoft 365 Data and Beyond," will guide you through the essential steps to fortify your Microsoft 365 security measures.

We will explore best practices for safeguarding sensitive information, managing access controls, and implementing advanced security features within Microsoft 365. Attendees will gain insights into potential security challenges and learn proactive strategies to mitigate risks. By the end of this session, participants will be equipped with the knowledge and tools necessary to confidently secure their Microsoft 365 environment and be ready for a seamless integration of Copilot, ensuring robust data protection, security, and compliance.

Preparing for Copilot: Securing Your Microsoft 365 Data and Beyond

When someone hears the term data breach, they immediately think of an attack by a hacker or group of hackers from outside the organization, worming their way through the company's security infrastructure and accessing its sensitive data.  That person would be correct, But many businesses don't realize that over 40% of all data breaches involve someone from within their organization.  Whether malicious or accidental, many data breaches are caused by an internal actor.  Insider Risk Management within Microsoft 365 provides protections to help ensure an organization can protect itself from within.

In this session, attendees will learn the features of Insider Risk Management, how it can be used to monitor and protect sensitive data, the various templates available, and which template will best meet their needs. Advanced options such as adaptive protections and forensic evidence gathering will be discussed.  Finally, attendees will come away with a real-world understanding of how best to implement insider risk management within their organizations to protect themselves from the inside.

Protecting Your Organization from the Inside with Insider Risk Management

The way we build and integrate AI into our business processes is evolving—fast. Microsoft’s new Azure AI Agent Service is changing the game, offering a powerful, orchestrated AI agent framework that simplifies building intelligent, multi-modal applications.

In this interactive session, you’ll get an inside look at how Azure AI Agent Service enables AI agents that plan, reason, and act autonomously—without complex coding. Whether you’re exploring AI-driven copilots, automating business workflows, or building next-gen customer experiences, this service unlocks new possibilities for AI adoption at scale.

What You’ll Learn:
- What Azure AI Agent Service is and why it matters
- How AI agents use tools, memory, and actions to automate tasks
- Real-world use cases and demos showcasing AI-driven automation
- How to get started and integrate this service into your Azure environment

This session is perfect for attendees looking to cut through the hype and get practical with AI agents. Don't miss this opportunity to stay ahead of the curve and discover how Azure AI Agent Service can accelerate AI adoption in your organization!

Unleashing AI Agents in Your Enterprise: An Introduction to Azure AI Agent Service

Why navigate to 10 different pages to get what you need when you can use just one ServiceNow agent?  Join Lindsay in this session to learn how to build a ServiceNow-oriented Copilot Studio agent.  We will start simple - asking questions that Copilot Studio then uses generative AI to crawl ServiceNow KBs and deliver you an answer to, with fallback answer sources able to be configured in Bing custom search.  

But that's not enough fun, is it?  We'll get into how to then help your user create an incident if they don't find the answer they are looking for, look up the status of their incidents and requests, and even escalate to your Help Desk team, all with the power of Copilot Studio and do-able with a free ServiceNow developer account to get you started.

By the end of this session, you will know the basics of Copilot Studio, using ServiceNow APIs to fetch information both with OOB connectors and custom HTTP calls, and ideas to build your very own tier one Help Desk agent.

Copilot Studio in Action: Elevate ServiceNow with AI Agents

There is great popularity in the Power Platform, but with that comes the great responsibility of making sure it’s governed correctly, efficiently and able to scale to all areas of the business. During this session we will cover the aspects to enable business users while complying with business standards.  In this session we will cover themes such as architecture, security, role-based access, monitoring and alerting, and licensing considerations. Understanding where to start can take you to the finish line quicker and easier. 

Start to Finish Approach for Governance of Power Platform

What would Microsoft 365 Security be without a Copilot? In this session we will explore how Microsoft Copilot for Security can be used to revolutionize your organization's Microsoft 365 security posture. The session will provide an in-depth understanding of the integration between Copilot and Microsoft 365 security features, showcasing how AI can help turn questions about the security of your Microsoft 365 tenant into action.

Key topics to be covered include:
- An overview of Microsoft Copilot for Security
- What capabilities you can take advantage throughout the Microsoft 365 ecosystem
- Queries you can run to gain insights about security posture and where it might be lacking.

Join me and gain some practical insights and actionable strategies to optimize your security practices using Microsoft Copilot for Security, ensuring a robust defense against evolving cyber threats.

Using Microsoft Security Copilot with Microsoft 365

As more and more organizations' content is stored in cloud locations, it can become further at risk for accidental or malicious misuse.  Users make good use of cloud collaboration features to share documents with others. Information contained within documents or even the intended recipient of the files may not be properly considered before transmission.  This can often lead to data loss and poses significant risks to the organization.  To protect against the loss of data control, organizations are looking for solutions that protect the data when it is shared.  

Join David as he takes a practical approach to understand data loss prevention techniques and capabilities available within Microsoft 365.  David will also provide a real-world approach to implementing the technologies with a strong consideration of the balance of protection and user experience.
